Kort nieuws

EMO automatiseert Europese Verkoop organisatie met SuperOffice via Citrix.

The deepwater EMO transhipment terminal, located at the Maasvlakte Rotterdam, is an outstanding feature in the dry bulk sector. With unrivalled flexibility this efficient, highly-geared facility accommodates the largest ore and coal carriers active in ocean trading. At the same time it provides sensitive handling for cargoes in smaller sea-going ships, including coasters. It also emphasises enhanced, client specific services such as blending, processing and screening. Against competing ports in the Le Havre/Hamburg range Rotterdam has a dominant share of the dry bulk market. Annually it handles as much as 50 per cent of total iron ore traffic and 40 per cent of all coal traffic.Far most of the iron ore handled through EMO has its origin in Brazil. Most of the coal through the terminal originates in South Africa.

eServiceware implementeerde SuperOffice voor alle sales medewerkers van de EMO. SuperOffice wordt via een Citrix verbinding centraal gefaciliteerd. Bijzonder aan de inrichting is de koppeling met het eigen informatiesysteem middels OLAP kubussen, dit betekent dat de gebruikers in SuperOffice uitgebreide rapportages vinden over de omzet, artikelen etc van haar bestaande klanten.